We place the utmost importance on protecting the privacy of our guests, clients, and website visitors. This privacy policy explains how personal information is collected, used, and protected in the context of our services. Whether you are browsing our website, submitting a booking request, or participating in one of our events, your data is handled with care, confidentiality, and respect. We operate in full compliance with applicable data protection laws and are committed to being transparent about how we manage the information you entrust to us. By continuing to use our services, you accept the practices described in this policy and acknowledge our commitment to maintaining your trust and privacy.
We only collect the personal data necessary to provide our services or improve your experience. This may include your name, contact details, company (if applicable), event preferences, and any information provided during our communications or bookings. When you browse our site, certain anonymous technical data may also be collected, such as browser type, approximate geographic area, or site activity, mainly through cookies or analytics tools. This data is used to confirm bookings, adjust preparations, respond to your needs, and manage our communication professionally. We may occasionally send you information about our news or updates, always with the option to unsubscribe at any time. Information is never sold, shared, or used for external commercial purposes. Third-party providers involved in hosting, payment processing, or technical support are subject to strict confidentiality obligations.
All personal data is stored securely using password-protected systems, encrypted databases, and strict access restrictions. Access to information is strictly limited to authorized team members as part of their duties. We do not collect sensitive data such as banking or medical information, except in exceptional cases, clearly specified and with your explicit consent. Data is retained only for as long as necessary to fulfill our services, comply with legal obligations, or continuously improve the client experience. You have the right to access, correct, or request deletion of your personal data at any time, within the limits permitted by law. You may also object to certain uses or restrict processing. For any request, simply contact us using the details available on our site. We respond within reasonable timeframes, with clarity and respect. You can also configure your browser to restrict or disable cookies, which may, however, limit some site features.
We reserve the right to modify this privacy policy to reflect any legal, technological, or organizational changes. Updates will be published directly on this page, and your continued use of our services will constitute acceptance of the new terms. We encourage all users to review this policy regularly to stay informed. For any questions, requests, or concerns regarding data protection, please contact us via the form or email address provided on the site. Every request is handled with seriousness, transparency, and diligence.